We stand behind the quality of our products and services. Our warranty ensures that you receive reliable, long-lasting curtain solutions — and support if anything doesn’t meet expectations.
What’s Covered:
Curtains & Fabric Products
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Warranty Period: 1 year from date of installation or delivery
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Coverage: Material defects, stitching issues, and workmanship flaws under normal use
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Exclusions: Damage due to misuse, improper cleaning, sun fading, or modifications
Hardware & Installation
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Warranty Period: 1 year from date of installation
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Coverage: Faulty hardware, incorrect installation, or mounting issues
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Exclusions: Wear from everyday use, customer-installed hardware, or accidental damage
How to File a Claim:
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Contact Us with your order number and a description of the issue
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Provide Photos of the product or area in question
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Our team will assess the claim and schedule a repair, replacement, or service visit if eligible
Additional Notes:
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Warranties are non-transferable and apply only to the original purchaser
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All services must be performed by our authorized installers for coverage to remain valid
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We reserve the right to determine whether a product should be repaired or replaced
